Virtual E-commerce Specialist
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Job Overview
We are seeking a motivated Virtual E-commerce VT to join our online retail team. In this role, you will support our e-commerce operations by managing product listings, handling customer inquiries, and ensuring smooth day-to-day operations on our online platforms. This remote position is ideal for someone with a passion for e-commerce, exceptional organizational skills, and a customer-focused mindset.
Key Responsibilities
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- Assist with creating, updating, and optimizing product listings across e-commerce platforms (e.g., Shopify, Amazon).
- Manage and respond to customer inquiries in a timely, professional manner to ensure customer satisfaction.
- Process orders, track shipments, and handle returns or exchanges to support seamless order fulfillment.
- Conduct regular audits to ensure product listings are accurate, well-described, and visually appealing.
- Collaborate with the marketing team to implement promotional campaigns and update product information as needed.
- Monitor inventory levels and coordinate restocking with the warehouse or suppliers.
- Analyze product performance and provide insights to improve sales and enhance customer experience.
- Assist in generating weekly and monthly reports on sales, inventory, and customer feedback.
Essential Skills
- Proficiency in e-commerce platforms (e.g., Shopify, Amazon, WooCommerce) and understanding of online retail.
- Excellent written communication skills to handle customer support and product descriptions effectively.
- High attention to detail for accurate order processing and inventory management.
- Ability to multitask and prioritize tasks to meet deadlines in a fast-paced environment.
- Strong analytical skills for tracking and optimizing product performance.
- Self-motivated and able to work independently in a remote setting.
- Basic knowledge of SEO and digital marketing practices is a plus.
- Job category
- Marketing VT Roles
- Role
- Virtual E-Commerce Specialist
- Remote status
- Fully Remote
About Virtual Teammate
Virtual Teammate is transforming the virtual staffing industry with a simpler, more effective approach. Our extensive experience in remote work means we know how to help you create value quickly. Here’s why you should join us:
- Lightning Fast Hiring Process: Get started quickly with a simplified recruitment - endorsement process.
- Dedicated and Engaged Support: Our hands-on team is committed to giving you personalized assistance and unwavering support from start to finish.
- Dynamic Scalability: Opportunities to grow and adapt with us.
We do not operate by hierarchy but through teamwork and we support each other to achieve great things together. Join Virtual Teammate and be a part of a team that values your contributions and empowers you to thrive.
Virtual E-commerce Specialist
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